FAQ
Have Any Questions?
FAQ's
Do you treat outside of the home?
We can see your child at schools, day care centres and creches depending on appointment availability.
What payment methods do you accept?
We accept cash and direct bank transfer. We will provide an invoice after payment has been received which you can use to claim back from your private health fund or Medicare and NDIS.
What should my child wear during their appointment?
Your child should wear comfortable, loose clothes, suitable for physical activity. Shoes may be necessary for outdoor physiotherapy.
Do I need a referral?
No, you do not need a referral from your GP. You can simply book an appointment with us by going here. If you are receiving treatment under an Chronic Disease Management (CDM) plan then you will need a referral from your doctor.
What funding options are available?
Rebates are available through private health insurance provided you have an appropriate level of cover. We will provide an invoice upon completion of each session for you to claim through your provider.
We also accept Chronic Disease Management (CDM) plans which are provided by your GP. We will issue an invoice which you can then claim back through Medicare.
We accept self-managed and plan-managed NDIS patients. Please check your NDIS plan to see if you are self-managed or plan managed.
How long are appointments?
An initial assessment will last up to 1 hour, while follow up appointments generally take 30 mins.
Longer sessions are available upon request and based on your child’s needs.